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Announce News Post #3955

Issue Resolution

Written by: Eoghan
Date: Thursday, February 6th, 2020
Addressed to: Everyone


Hello, Imperian,

As some of you have already noticed, we have begun working through the backlog of filed issues, some of them very old. In this process, we have brought on help from a volunteer with quite a lot of administration experience across multiple Iron Realms games. They are reviewing issues with a discerning eye, and confirming their findings with me to ensure that they have an understanding of the nuance in Imperian's rules.

In addition to taking the burden of these filed issues off other members of the Administration, this also gives us a chance to further ensure that the rulings are unbiased, and the punishments consistent. As part of this process, we're better documenting these things internally. Overall, I don't expect the way we resolve issues to change, but they are being better codified in this process.

The largest change you will see from this is that messages you receive regarding issues will now come from one of the three Admin shells - Clotho, Atropos, or Lachesis. This is to keep the specific identity of the resolver anonymous.

If you have questions or concerns, feel free to reach to me by message, or send an email to support@imperian.com

Penned by my hand on the 7th of Ferinus, in the year 214 AM.


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Announce News Post #3955

Issue Resolution

Written by: Eoghan
Date: Thursday, February 6th, 2020
Addressed to: Everyone


Hello, Imperian,

As some of you have already noticed, we have begun working through the backlog of filed issues, some of them very old. In this process, we have brought on help from a volunteer with quite a lot of administration experience across multiple Iron Realms games. They are reviewing issues with a discerning eye, and confirming their findings with me to ensure that they have an understanding of the nuance in Imperian's rules.

In addition to taking the burden of these filed issues off other members of the Administration, this also gives us a chance to further ensure that the rulings are unbiased, and the punishments consistent. As part of this process, we're better documenting these things internally. Overall, I don't expect the way we resolve issues to change, but they are being better codified in this process.

The largest change you will see from this is that messages you receive regarding issues will now come from one of the three Admin shells - Clotho, Atropos, or Lachesis. This is to keep the specific identity of the resolver anonymous.

If you have questions or concerns, feel free to reach to me by message, or send an email to support@imperian.com

Penned by my hand on the 7th of Ferinus, in the year 214 AM.


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